Privacy Policy
Privacy Policy
At Nordwood (“we”, “our”, “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.nordwood-pracownia.com or make a purchase through our webshop.
By using our Site or providing your personal information, you agree to the practices described in this Privacy Policy.
1. Company Information
Edouize care zorg
Webshop/Brand: Nordwood
Address: de Vlaanders 52, 4711PX St. Willebrord, The Netherlands
Chamber of Commerce (KvK) Number: 88595552
Email: info@nordwood-pracownia.com
2. Information We Collect
We may collect the following personal information:
- Account & Order Information: Name, email address, billing and shipping address, phone number, and payment details.
- Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral URLs.
- Marketing Data: Preferences and interests if you subscribe to newsletters or promotions.
3. How We Use Your Information
We use your personal data to:
- Process and fulfill orders, including payment, shipping, and delivery.
- Communicate with you regarding your orders, inquiries, or support requests.
- Improve our products, services, and website experience.
- Send marketing communications if you have opted in.
- Comply with legal obligations, prevent fraud, and enforce our Terms of Service.
4. Legal Basis for Processing
For EU customers, we process your personal data based on:
- Contractual Necessity: To fulfill your orders.
- Consent: For marketing communications and newsletters.
- Legal Obligations: To comply with laws and tax requirements.
- Legitimate Interests: To improve our services and prevent fraud.
5. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service Providers: Payment processors, shipping carriers, and IT providers.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: If we merge or sell our business, your data may be transferred to the new owner.
All third parties are required to protect your data and use it only for specified purposes.
6. International Transfers
Your personal data may be transferred to countries outside the EU/EEA. When we do so, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data in compliance with GDPR.
7. Data Retention
We keep your personal information only as long as necessary to:
- Fulfill orders and provide services.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
After this, your data will be securely deleted or anonymized.
8. Your Rights (EU Customers)
Under GDPR, you have the right to:
- Access your personal data.
- Correct or update your information.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to processing.
- Receive your data in a portable format.
- Withdraw consent for marketing communications.
To exercise your rights, contact us at info@nordwood-pracownia.com. We will respond within 30 days.
9. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
10. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and display personalized content. You can manage cookie preferences through your browser settings.
11. Children’s Privacy
Our Site is not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new “Last updated” date. Continued use of the Site constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
Email: info@nordwood-pracownia.com
Address: de Vlaanders 52, 4711PX St. Willebrord, The Netherlands