Terms of Service
Terms of Service
Welcome to Nordwood (“we”, “our”, “us”)! These Terms of Service (“Terms”) govern your access to and use of our website www.nordwood-pracownia.com (“Site”) and the purchase of products through our webshop. By using our Site or placing an order, you agree to these Terms.
If you do not agree, please do not use our Site or purchase products.
1. Company Information
Edouize care zorg
Webshop/Brand: Nordwood
Address: de Vlaanders 52, 4711PX St. Willebrord, The Netherlands
Chamber of Commerce (KvK) Number: 88595552
Email: info@nordwood-pracownia.com
2. Eligibility
By using our Site or purchasing products, you confirm that:
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You are at least 18 years old or have parental/guardian consent;
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You are legally capable of entering into a binding contract;
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You are purchasing products for personal use only, unless explicitly stated otherwise.
3. Orders and Payments
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Order Acceptance: All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing, or suspected fraud.
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Payment: Payments must be completed through the payment methods offered on our Site. By providing your payment information, you authorize us to charge the agreed amount.
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Pricing: All prices are in Euros (€) unless otherwise specified. Prices include VAT for EU customers. Shipping fees, customs duties, and taxes for international orders may apply.
4. Shipping & Delivery
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Shipping Area: We primarily ship within Europe but may ship worldwide. Shipping times vary depending on the destination and shipping method selected.
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Delivery Times: Estimated delivery times are provided at checkout. We are not responsible for delays caused by carriers, customs, or unforeseen events.
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Risk & Title: Risk of loss or damage to products passes to the buyer upon delivery. Title to products remains with Nordwood until full payment has been received.
5. Returns & Refunds
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Right of Withdrawal (EU Customers): Customers in the European Union may cancel their order within 14 days of receiving the product without giving a reason. You must return the product in its original condition. Shipping costs for returns are typically borne by the customer unless otherwise stated.
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Refunds: Refunds are processed after we receive the returned product and verify its condition. Refunds will be made via the original payment method.
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Exceptions: Certain products (e.g., personalized items, perishable goods, or hygiene-sensitive items) may not be eligible for returns unless defective.
6. Intellectual Property
All content on the Site, including text, graphics, logos, images, and product descriptions, is the property of Nordwood or its licensors. You may not use, copy, modify, or distribute our intellectual property without our prior written consent.
7. Limitation of Liability
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General: To the maximum extent permitted by law, Nordwood shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or purchase of products.
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Product Liability: Our liability for defective products is limited to the replacement or repair of the product or refund of the purchase price, in accordance with applicable law.
8. Governing Law & Jurisdiction
These Terms are governed by the laws of The Netherlands. Any disputes arising from these Terms or your use of our Site shall be submitted to the competent courts of Breda, The Netherlands.
9. Privacy
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
10. Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a new “Last updated” date. Your continued use of the Site constitutes acceptance of the revised Terms.
11. Contact Information
If you have questions or concerns about these Terms, please contact us at:
Email: info@nordwood-pracownia.com
Address: de Vlaanders 52, 4711PX St. Willebrord, The Netherlands